At Shiwa Tensile, a premier unit of RS Tensile Group, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website www.shiwatensile.co.in or use our tensile structure services.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect personally identifiable information, including but not limited to your name and contact details (email address, phone number, mailing address), business information (company name, job title, business address), project requirements and specifications, communication records (emails, phone calls, chat transcripts), and payment and billing information (when applicable).

When you visit our website, we may automatically collect certain information, including your IP address and browser information, device information and operating system, pages visited and time spent on our website, referring websites and search terms, and cookie data for enhanced user experience.

How We Use Your Information

We use the collected information to provide and maintain our services, including processing your inquiries, providing quotes, and delivering tensile structure solutions. We communicate with you to respond to your inquiries, send updates, and provide customer support.

We also use information to improve our website by analyzing usage patterns and enhancing user experience. For marketing purposes, we may send promotional materials about our tensile structure products and services with your consent. Additionally, we use information to comply with legal obligations and meet regulatory requirements and legal processes.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy. We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, or email delivery.

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We may also disclose your information if required by law, subpoena, or other legal process, or when we believe it's necessary to protect our rights, property, or safety, or that of our users.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers with encryption technology, regular security assessments and vulnerability testing, restricted access to personal information to authorized personnel only, secure data storage and transmission protocols, and employee training on data protection practices.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Privacy Rights

You have certain rights regarding your personal information, including the right to access a copy of the personal information we hold about you, request correction of inaccurate or incomplete information, request deletion of your personal information (under certain conditions), request limitation of how we use your personal information, request transfer of your information to another service provider, and object to processing of your personal information for certain purposes.

To exercise these rights, please contact us using the contact information provided at the end of this policy.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that contain information about your preferences and interactions with our website.

We use essential cookies necessary for the website to function properly, analytical cookies to help us understand how visitors interact with our website, functional cookies to remember your preferences and settings, and advertising cookies to deliver relevant advertisements and measure their effectiveness.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our website.

Third-Party Websites and Services

Our website may contain links to third-party websites and services that are not operated by us. This Privacy Policy applies only to our website and services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

We strongly advise you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from children without verification, we will take steps to delete such information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including India, where our servers are located. These countries may have data protection laws that differ from those in your jurisdiction.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your personal information as required by applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or for operational, legal, or regulatory reasons. The revised policy will be effective when posted on our website.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Shiwa Tensile
Email: rstensilepvtltd@gmail.com
Phone: +91-9958267615
Address: 22/25, Shastri Nagar, Kanpur Road, Raebareli, Uttar Pradesh - 229001, INDIA

Last Updated: August 1, 2025